At Durbin Technologies, we are committed to protecting your privacy. This Privacy Policy explains how durbinERP ("the App") collects, uses, and discloses information when you use our mobile application.
1. Information Collection and Use
durbinERP is a business-to-business (B2B) enterprise resource planning tool. Unlike consumer applications, durbinERP does not allow for open user registration.
- Account Information: Accounts are created and managed by your organization’s administrator. We collect information provided by your employer, such as your name, corporate email address, and employee ID, to facilitate your access to the app.
- Log Data: When you use the App, we may collect information that your device sends, such as your IP address, device model, operating system version, and timestamps of your activity.
- Usage Data: We may track how you interact with certain features of the ERP to improve system performance and security.
2. User Authentication (No Self-Registration)
Users cannot create an account within the App. Access is restricted to authorized personnel who have been provided with credentials by their respective organization. If you believe an account has been created for you in error, please contact your company’s IT administrator or Durbin Technologies support.
3. Permissions
To provide its services, the App may request the following permissions:
- Camera/Storage: To upload documents, profile pictures, or scan barcodes (if applicable to your ERP modules).
- Location: If required by your organization for attendance or field-tracking features.
- Notifications: To send important updates regarding tasks, approvals, or system alerts.
4. Data Sharing and Disclosure
We do not sell your personal data. We only share information in the following circumstances:
- With Your Organization: As an ERP tool, data entered into the system is accessible to your employer/organization administrator.
- Service Providers: We may use third-party companies to host our servers or perform maintenance. These providers have access to your data only to perform these tasks on our behalf.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
5. Data Security
We value your trust in providing us your information. We use industry-standard encryption and security protocols to protect your data. However, please remember that no method of transmission over the internet is 100% secure.
6. Data Retention and Deletion
Your data is retained for as long as your account is active or as dictated by your organization’s data retention policy. Since you cannot create or delete your own account, requests for data deletion must be routed through your organization’s administrator or sent to info@durbin.live.
7. Children’s Privacy
Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Durbin Technologies11th Floor Suite, 2/5, Sarat Bose Road, Sukh Sagar, Kolkata, West Bengal, 700020
Email: info@durbin.live
Website: https://durbin.live/